Privacy Policy

Effective Date: 01/01/2025

Eagle Rock Orthodontics (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal and health-related information when you interact with our services, both online and in-office.

By providing your phone number, you agree to receive text messages from Eagle Rock Orthodontics. Message and data rates may apply. Message frequency varies. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, contact details, date of birth, and other identifying details provided when scheduling appointments or filling out forms.
• Health Information: Includes medical history, treatment plans, X-rays, and insurance details necessary for providing orthodontic care.
• Usage Information: Includes data about how you access and use our website, such as IP addresses, browser type, and page interaction data.

2. Why We Collect Your Information

We collect this information for the following purposes:

• To provide orthodontic care, including diagnosis and treatment.
• To communicate with you about appointments, treatment plans, and follow-ups.
• To process insurance claims, billing, and payments.
• To improve our website’s functionality and performance.
• To comply with legal obligations and healthcare regulations.

3. How We Use Your Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. However, we may share your information with:

• Healthcare Providers: To coordinate your care with other professionals involved in your treatment.
• Insurance Providers: To process claims and obtain payments.
• Third-Party Service Providers: Who assist in running our website and office operations, provided they adhere to strict privacy policies.
• Legal Authorities: When required by law to comply with legal proceedings or governmental requests.
• International Transfers: If necessary, we will ensure appropriate safeguards are in place to protect your information.

4. Data Security

We implement industry-standard security measures to protect your personal and health information. However, no security system is entirely foolproof, and we cannot guarantee complete protection from all security risks.

5. Your Rights

You have the following rights concerning your personal data:

• Access and Correction: You can request access to and corrections of your personal and health information.
• Data Deletion: You can request the deletion of your personal data, subject to legal exceptions.
• Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.
• Exercise Your Rights: To exercise any of these rights, please contact us using the details below.

6. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

7. Contact Information

If you have any questions or concerns regarding our privacy practices, please contact us at:

Eagle Rock Orthodontics

2244 Fair Park Ave, Eagle Rock, CA 90041
(213) 619-0619
eaglerockortho@gmail.com